How do I restart my device?

To power off and restart a device, follow these steps:

• Press and hold the side button until the Power Off slider appears
• Slide to power off
• The screen should go blank and the home button should not work
• Press and hold the side button to restart the device

If that doesn’t solve the issue, please try rebooting the device:

• Press and hold the Power and Home buttons
• Hold both buttons until you see the Apple logo
• Release the buttons and allow your iPad to reboot

For Apple devices, specific tips on restarting by device type can be found here: https://support.apple.com/en-us/HT201559.